Privacy Policy – Panda Roof
Effective Date: Monday, July 14, 2025
Panda Roof respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have about your information.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information: Name, address, phone number, email, and other contact details submitted through our website, over the phone, or in person.
Property Information: Roof type, photos, insurance details (if applicable), and project requirements shared during inspections or quote requests.
Payment Information: When applicable, payment method details used for deposits, final
invoices, or financing applications.
Technical Information: IP address, browser type, and usage data collected when you visit our website via cookies or analytics tools.
2. How We Use Your Information
We use your information to:
Schedule and complete roofing and exterior services
Provide estimates, invoices, and warranty documentation
Process payments and financing applications
Respond to your questions or support requests
Send reminders, updates, and relevant promotions
Improve our services and customer experience
We do not sell or rent your personal information to any third parties.
3. How We Share Your Information
We may share your data with:
Our staff and subcontractors, only as needed to perform your requested service
Third-party financing partners, if you apply for financing
Process payments and financing applications
Insurance companies, if you authorize us to handle a claim on your behalf
Service providers (e.g., CRM, email/SMS platforms) under strict confidentiality
agreements.
All vendors we work with are expected to maintain strong data protection practices.
4. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can control or disable cookies through your browser settings.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain warranty or service records.
6. Security
We take appropriate technical and organizational steps to protect your data from unauthorized access, disclosure, or misuse. This includes restricted access, encryption, and staff training on privacy practices.
7. Your Rights
You may:
Request access to or a copy of your personal data
Ask us to update or correct inaccurate information
Request deletion of your information (except where we are legally required to retain it)
To exercise any of these rights, please contact us directly.
8. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect
personal information from minors.
8. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect
personal information from minors.
9. Updates to This Policy
We may revise this Privacy Policy occasionally. Updates will be posted on our website with a
new effective date.
10. Contact Us
For any questions or requests related to your data:
Panda Roof
Phone: (330) 542-4200
Email: henry@pandaroofing.com
Office Hours: 7:00 AM – 7:00 PM
Schedule Your Free Quote
Is your roof showing signs of wear and tear?
Don’t let those minor issues turn into major headaches. At Panda Roof, we’re here to provide you with a hassle-free solution to all your roofing needs. So, why wait? Schedule your free roof inspection with us today and take a proactive step towards protecting your investment.
CALL : (330) 542-4200
TIME : Mon - Sun: 7am - 7pm
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